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I'm a Purchaser
Introduction to Cedilily
Are Professionals Licensed?
How can I contact Customer Support?
How do I refer a friend?
How do I register on CediLily ?
How do I use my inbox?
How do I use notifications?
How do I use notifications?
Professionalism on the Cedilily Platform
Treasury of our Terms
What Does CediLily Offer?
Why shouldn't I exchange contact Information?
Show all articles ( 3 )
Collapse Articles
Account Settings
Can Professionals see my email, phone Number, or address?
How can I Deactivate My Account?
How do I change my account/profile information?
How do I create an account?
I can't change my Username, What should I do?
Buying Solutions
Can I Contact a Professional Before buying a Solution?
Can I edit my requirements once I order a Solution?
How can I add a solution to my watchlists/ Favorites?
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Orders
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Cancellations
How can I cancel an order?
My Professional canceled, What can I do?
My Task Needs to Be Cancelled but Some Work Has Been Completed, What Should I Do?
My Task was Canceled, why was I charged?
What's the Cancellation Policy?
Payments
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How can I receive a refund?
How do I pay via Mobile Money?
What do I do when facing issues with payment processes?
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