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Introduction to Cedilily
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Professionalism on the Cedilily Platform
Treasury of our Terms
What Does CediLily Offer?
Why shouldn't I exchange contact Information?
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Account Settings
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I can't change my Username, What should I do?
Selling Solutions
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Orders
How can I receive orders?
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How do I edit my active jobs?
How do I pause my active jobs?
What do I do when I get multiple orders due at the same time?
What do I do when the Purchaser needs more revisions?
Requests
How do I respond to buyer requests?
Cancellations
My Task Needs to Be Cancelled but Some Work Has Been Completed, What Should I Do?
My Task was Canceled, why was I charged?
What's the Cancellation Policy?
Payments
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How do I get paid?
How do I view my Earnings?
What do I do when facing issues with payment processes?
Levels & Status
How do I achieve levels?
I'm a Purchaser
Introduction to Cedilily
Are Professionals Licensed?
How can I contact Customer Support?
How do I refer a friend?
How do I register on CediLily ?
How do I use my inbox?
How do I use notifications?
How do I use notifications?
Professionalism on the Cedilily Platform
Treasury of our Terms
What Does CediLily Offer?
Why shouldn't I exchange contact Information?
Show all articles ( 3 )
Collapse Articles
Account Settings
Can Professionals see my email, phone Number, or address?
How can I Deactivate My Account?
How do I change my account/profile information?
How do I create an account?
I can't change my Username, What should I do?
Buying Solutions
Can I Contact a Professional Before buying a Solution?
Can I edit my requirements once I order a Solution?
How can I add a solution to my watchlists/ Favorites?
How can I hire a Professional?
How can I rehire a Professional?
How can I reschedule a Solution?
How Do I Leave a Review?
What does "favorite a Solution" mean?
Orders
How can I contact my Professional?
How do I contact my Professional after the order Is Completed?
How do I place an order?
How do I receive Custom deals?
My invoice Is not correct, What should I do?
My Order Is late, what should I Do?
What should I let my Professional know when I contact them?
Requests
How do I manage my requests?
How do I post a new request?
Cancellations
How can I cancel an order?
My Professional canceled, What can I do?
My Task Needs to Be Cancelled but Some Work Has Been Completed, What Should I Do?
My Task was Canceled, why was I charged?
What's the Cancellation Policy?
Payments
How can I pay my professional?
How can I receive a refund?
How do I pay via Mobile Money?
What do I do when facing issues with payment processes?
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I'm a Professional
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